Frequently Asked Questions

Answers and guides for common Fairfield County Utilities questions.

Billing & Account Questions

Online Account Setup Guides

SmartBill Account

Step-by-step guide to setting up your online SmartBill account to view bills and billing history.

How to Set Up SmartBill

Official Payments Account

Step-by-step guide to setting up an ACI – Official Payments account to pay online.

How to Set Up Official Payments