How to Set Up a SmartBill Account

Registration process

• Access. Visit the Fairfield County SmartBill portal linked above.
• Account validation. Select “Sign Up” and enter your name exactly as it appears on your physical utility bill to validate the account.
• Profile setup. Fill out all personal information fields and select security questions (for example, “What street did you live on in fifth grade?”).
• Verification. A unique, correct email address is required. After submitting the form, click the link in the activation email sent from OnlineAccess@smartbillcorp.com to finalize your account.

Account features & management

• “Go Green” options. By default, statement delivery is set to “Mail.” You can change this to “Email” using the dropdown in the Statement Delivery option.
• Reminders. Email bill reminders are only available if you have opted for email statement delivery.
• Multiple accounts. If you have more than one utility account, you can link them through the “My Account › Linked Accounts” page after sign-up is complete.

Troubleshooting

If the activation email does not appear within five minutes, check your spam folder or add the SmartBill email address to your safe senders list.